Informations

This section presents information on the ship, its capacity and the services available on board. Please note that smoking is not permitted on board, except at the designated location on the back deck.

Informations
Persons with mobility impairments

If you are a person with a mobility impairment or other health issue requiring assistance, please notify our agents upon arrival at the dock. They will facilitate your access to the passenger decks. If necessary, our staff will provide assistance to any passengers requiring it. Our service areas are also wheelchair accessible.

Elevator

Our elevator allows persons with mobility impairments or other health issues to safely reach the upper deck. If necessary, our staff will provide assistance to any passengers requiring it.

Restaurant

The restaurant is open from June to September, offering a varied menu and fast service. The lunch counter is open year round.

Bar

The bar offers great views of the St. Lawrence in a pleasant ambience. Bar service is available from June to September.

Souvenir shop

The souvenir shop offers regional specialty products from the Charlevoix and Rivière-du-Loup areas and local crafts from the Corporation Métiers d’art/Bas-Saint-Laurent. T-shirts, sweaters, polo shirts, hats, postcards and more are also available. Take home a real treasure for yourself or as a gift!

Children’s play room

The ferry has small play room so kids can have fun during the crossing. Note that children must be accompanied by a parent at all times.

WiFi

Passengers aboard the MV Trans-Saint-Laurent have access to free wireless Internet service.

Tourist information

Passengers can peruse a wide variety of tourist information available in the display units located near the souvenir shop, where our partners – restaurants, lodging establishments and tourist attractions – provide pamphlets and brochures describing their facilities and services. Our staff can also provide information about the various services and attractions on both shores of the St. Lawrence. You’ll also find tourist information in the Explore section of this site.

Pets

With the exception of guide dogs, all pets must remain in your vehicle throughout the crossing.

On board services

Reservation for buses

Reservations are not required  for  cars to board the MV Trans-Saint-Laurent. However, reservations are recommended for groups of 10 or more travelling by minibus, bus or coach.
Boarding proceeds in order of arrival, so we recommend that you be at the dock:

  • 90 minutes before departure during the summer and holidays
  • 30 minutes before departure during the spring and fall

Capacity

With a capacity of 100 vehicles and 400 passengers, the MV Trans-Saint-Laurent has an attentive crew to ensure your safety and comfort. Many services are available aboard the ferry to add to your enjoyment as you cruise through the unique surroundings of the St. Lawrence and its islands.

Recreational vehicules

Recreational vehicles with propane tanks in excess 65-litres are allowed (approved by Transport Canada).

Safety management

The ferry company has implemented a safety management system (SMS) to ensure the safety of both passengers and staff, as well as to prevent pollution.
Our SMS and the ferry’s certification are both fully accredited by the BUREAU VERITAS classification society.